Effective Date: September 2024

At JR Coachlines, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.jrcoachlines.co.nz] and use our services.

1. Information We Collect

We may collect personal information when you interact with our website or services, including but not limited to:

  • Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and payment details.

  • Booking Information: Trip schedules, destination details, and preferences.

  • Device and Usage Information: IP address, browser type, operating system, and website interaction data.

  • Cookies and Tracking Technologies: Information from cookies and similar technologies to improve user experience.

2. How We Use Your Information

We use the information collected for a variety of purposes, including:

  • To process bookings and provide transport services.

  • To communicate with you regarding your bookings, inquiries, and updates.

  • To improve our services and customize your experience.

  • To ensure the security of our website and comply with legal obligations.

  • For marketing purposes (with your consent), such as promotions and special offers.

3. Sharing Your Information

We may share your information under the following circumstances:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, analytics, and marketing.

  • Legal Requirements: If required by law or legal process, we may disclose your information to authorities.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the business transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request restriction of the processing of your personal information.

  • Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

6. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, though this may affect your ability to use certain features of the website.

7. Third-Party Links

Our website may contain links to other sites operated by third parties. We are not responsible for the privacy practices or content of those third-party websites.

8. Changes to This Privacy Policy

JR Coachlines reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

JR Coachlines
66 Park Rd, Waiuku Town District, New Zealand
Phone: 027 274 5201
Email: jrcoachlines@gmail.com